Wilhelmsen appoints customer services manager

Trine Haug Hansen Trine Haug Hansen

Wilhelmsen Ships Service has created a key post at the company’s headquarters in Oslo with the appointment of Trine Haug Hansen as international customer services manager.

Hansen will implement standardised processes and tools, best practice, operational guidelines and provide key sales and customer support. She will manage roles and responsibilities related to basic customer and vessel data, which includes the responsibility for central services in Kuala Lumpur.

Hansen started her career in shipping with Unitor in 1999 in customer service. She then moved on working in the Scandinavian sales team before joining international sales where she held a number of key positions, most recently as customer support manager. Her new role incorporates the former roles of customer support manager and sales support manager in the team.

Hansen comments: “I am very excited about taking on this new combined role. At Wilhelmsen Ships Service we are proud of implementing continuous improvement in all our systems and procedures, to make the customer’s experience as smooth as possible. I am looking forward to the challenges this involves.”

She will report to vice president international customer services, Siri Jacobsen.

Wilhelmsen Ships Service supplies Unitor marine products, technical services, ships agency services and maritime logistics.

LATEST PRESS RELEASES

SHAFT VIBRATION ELIMINATED WITH VESCONITE HILUBE

After replacing the all-rubber cutlass bearing of his new Jeanneau Sun Fast 35 Tide The Knot a frust... Read more

S/V BRYANA COMPLETES 30,000 NM WITH VESCONITE

A mid-ocean loss of steerage due to a faulty rudder bearing wasn't a scenario Luke Fisher wanted to ... Read more

Experts Highlight Viable Power and Propulsion Solutions for Next Generation Vessels

Lithium-ion battery expert Dr John Warner is presenting at the NEXT GENERATION Marine Power & Propul... Read more

AtZ add stabilizer repair and maintenance to their comprehensive portfolio of marine engineering solutions

Customers within the leisure cruise, naval and passenger ferry industries, are heavily reliant on co... Read more

Mercator Media upgrades magazines and conferences brands

February 2018 Fareham UK - Mercator Media Ltd, the international, market-leading B2B marine media bu... Read more

P&E 2017 deemed a resounding success

Taking place between the 10th-11th May, the 2017 conference welcomed high calibre speakers, delegate... Read more

View all