Applying a customer focus to digital-enabled services

Kashif Mahmood, Senior Vice President of Digital Solutions at American Bureau of Shipping, assesses how the coming wave of new digital-enabled services will help shipowners to optimise operations

Kashif Mahmood proudly noted that the ABS Metocean Hindcast Data application was developed in a fortnight in response to a client request.

Kashif Mahmood, Senior Vice President of Digital Solutions at American Bureau of Shipping, assesses how the coming wave of new digital-enabled services will help shipowners to optimise operations