Digitalising spare parts management “is just the beginning”
Christhard Bongers, MAN PrimeServ’s head of spare parts sales, explains to The Motorship how the benefits of its MyPlace solution extend beyond inventory management.
Christhard Bongers, MAN PrimeServ’s head of spare parts sales, noted that the introduction of digitalisation into spare parts procurement is likely to lead to a transformation in customer behaviour. But Bongers insists that MAN PrimeServ’s recently launched MyPlace portal is not intended to be just a platform for spare parts procurement and management, but also a portal that provides wider range of features and services.
These additional functions build upon MyPlace’s core order management functionality, which provides registered customers with the ability to request quotations and for authorised users (the portal offers multiple levels of access, which can be tailored to individual customers’ internal procurement policies) to place and authorise orders. Naturally, prices and leadtimes, including quantities available ex-stock, are provided as well, as a result of real-time scanning MAN’s ERP-system.